FAQ

What is your process ?

1. Select your item from the list on the left.
2. Select your Finish if required and QTY
3. Place your order and follow the checkout process and pay on line securely with PAYPAL 4. you will be sent an email in regards to uploading your artwork please do this right away so that we can start printing straight away for you

How soon will i get my printed items ?

Our normal turnaround is 4 days, though we don't guarantee this we try our very best to ensure every printing order goes out as fast as possible

How do you need the artwork supplied ?

IMPORTANT - The online prices are for "print ready" supplied artwork only. If our graphic design studio have to amend the file (e.g. resize, adjust colour or make changes), there may be an additional charge, but don't worry, we will always tell you first.

To be certain your artwork is "print ready" use the check list below to ensure it meets the following requirements.

• FILE FORMAT - We accept artwork as "print ready" only if it is in PDF, JPEG or EPS format.
  
  

• RESOLUTION - To ensure your files print clearly all artwork including images must be supplied at a resolution of at least 300dpi. Anything lower than this may result in blurry, bitmapped or pixelated print.
  
  Note: images used from the web are 72dpi and although they look fine on screen they are not suitable for full colour printing.

• COLOURS - CMYK (Cyan, Magenta, Yellow and Black) is an industry standard formula designed to give the most precise colour reproductions. Artwork received using Pantone, Spot or RGB (commonly Web colours) will be converted into CMYK format, this may cause some colours to change.
  
  
• FONTS - Due to the vast number of different fonts, all fonts used must be embedded or outilined before sending us the final artwork. Failure to do this could result in an alternative style being used automatically.
  
  
• BLEED - Minimum bleed requirements are 3mm all round.
  
  
• TEXT - All text must be a safe distance from the edge, a minimum of 5mm is recommended.
  
  
• ARTWORK SIZE - Please refer to the sizes specified by the individual product specifications. Please remember to add 6mm to the finished artwork size to allow for 3mm bleed on all edges. - see size guide for artwork templates